347
people found this helpful, as of 2023
ranked #67,002 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Designed to Fail
The is my fourth fitbit. The wristband breaks under normal use. This starts as bubbles in the band, then frayed glue, then disintegration. The only remedy at 366 days+ is to beg for a repair which I did just once, for my most recent fitbit. They sent me a refurb which I thought was great. But the refurb lasted only three months before it failed. All in all, I've purchased four and five failed.
Why NOT put the wristband on a hinge and take the stress of the glue and make the band replaceable? This century old design works great for watches. It's almost like they design these Fitbit things to fail in a year...
Five stars if they change their annuity model and make a durable product.
July 2016 · Sports and Outdoors · verified purchase