Bests & Worsts Reviews from Amazon

The microwave seemed fine and perfect for what we wanted. We have an old house from 1967 that was remodeled, but still had no space for an over-the-oven microwave. The size was not too big and not too small. It was easy to use, but after a month, the turntable stopped working. It began to stop turning in the middle of heating something. Then, it would start up again abruptly. This would cause the glass tray and whatever food was on it to jump and jerk around. Since we got this only a month ago, I sent an email in to the company today. We will see what their response is. UPDATE You will never believe this. The company, after I gave them a copy of the proof that I purchased this product, told me they would send me another one...AFTER I send them a picture proving I had cut the cord from the defective unit! I have never heard of something so ridiculous in all my life! I told them that I don't believe it to be good customer service or good business practice to tell me that, on top of dealing with a defective microwave, I would have to pay to take it to the dump. I also told them that they were making the insulting assumption that I am attempting to cheat them out of a microwave. I realize there is no way to PROVE that my microwave is malfunctioning, but I told them I expected to ship it back to them (AFTER receiving the new one and at no expense to myself seeing as how it is their product that is defective and it is still very much under warranty) so that I would not be without the use of a microwave and not have to pay extra to take it to the dump. They have not since responded to my email! I contacted Amazon, even though it was after the 30 day return window, and they were gracious enough to work with me. I was also told that Farberware is no longer in business. The use of the name of their company was sold to different companies for different products. So a totally different company makes their blenders than makes their microwaves etc. I will update again if they ever respond.