Bests & Worsts Reviews from Amazon

This is quite possibly the worst product available for purchase - on the internet. I purchased this dresser and it was delivered flat, to my door, as expected. This is the only part of the experience that was normal. Upon opening the package, several pieces were damaged, dented, or warped. It was packaged with styrofoam so now there's styrofoam basically all over my apartment. None of the pieces were labeled, and there were several tools not included or indicated that we needed - like a drill. The pictures in the directions were tiny, with next to no explanation on how to actually assemble this thing. There were so many extraneous tedious steps that could have been avoided if this nightmare-in-a-box were manufactured differently. A dresser this size purchased from IKEA would have been maybe 10 steps, this one was 17 with several sub-steps that took us around 6 hours to assemble. A lot of that time was spent trying to understand exactly what the instructions were indicating, and wondering why some of these pieces weren't manufactured as one piece instead of 6 separate ones. Finally, after all of that time, this thing was assembled and I started to store my clothes in it. Not only are the drawers TINY (fitting my shirts sideways was barely an option, and I wear womens small tops. Come ON), but the brackets don't even allow the drawers to come fully out of the dresser - as the instructions seem to indicate, but really, that's anyone's guess. And then once all of your clothes are lumped sideways into this drawer and you close the drawer and test- open it back up, the fronts of the drawers come off because the instructions didn't include screws to keep the fronts of the drawers on! Now, I regularly purchase assemble-yourself furniture, both from Amazon and IKEA, with no issues. I can manage with a variety of instructions and pictures. This product is complete garbage. The only thing worse than my experience today is the fact that now I have to disassemble this nightmare and send it back to Amazon for a refund. If Amazon had an office near me, I would've already driven there, left this thing on its doorstep, and gotten my money back.