363
people found this helpful, as of 2023
ranked #62,224 most helpful
out of 571,544,897 reviews
★☆☆☆☆
It's great if you're lucky, just ok if you're not
I've had mine for just under two months, and had to have it replaced twice. If you do a quick google for Macbook Pro Retina Image Retention you'll see what I'm talking about. Apparently, Apple uses two manufacturers to supply their displays, Samsung and LG. The Samsung ones are fine, the LG ones show ghosting or image retention (IR) after a month or two of use. Both my first one and the replacement had LGs and the IR problem. They are no longer offering to repair or replace the LGs, stating instead that it's "expected behavior" and "within specs." I'm a huge fan of Apple, but this whole process has left a pretty bad taste in my mouth.
Other than the display being sub-par, the computer is fast, light, and all-in-all a nice machine. But the display is the headline feature, and you have a fifty percent chance of getting a good one. I can't stand knowing that someone else paid the same amount of money, but got a superior product.
Update: The truly awful Apple customer service I've had to deal with the past week has prompted me to drop my rating from 3 stars to 1. Until the issues are resolved, this product is not worth it.
September 2012 · Unknown