Bests & Worsts Reviews from Amazon

My husband and I purchased the Nimble at Best Buy and we thought it is an Electrolux so it would be great! My mother in law has an older and much more expensive canister and she just raves about it. Not having much carpet in our home(hardwood mostly) we couldn't justify the cost of the higher end vacuums. When we opened the box and tried it out on our 6x9 area rug the brush sensor came on immediately. After taking it apart and putting it back together several times it never worked. Thinking it was just a fluke we exchanged it the next day. The same thing happened but we got it to work by taking the guard on the bottom off and readjusting the roller, subsequently breaking one of the turn screws with very little pressure. I contacted CS at Electrolux and they said this was normal because it has such powerful suction and it will lift big rugs??? I again inquired if they thought this was an acceptable defect and asked for a second time about the screw and they said the parts were on back order until June (this was in May) no comment about the defect and the return was from Eureka(interesting). We continued to use it with minimal problems until the hose attachment broke off with ease while vacuuming. I brought it back 32 days after the initial purchase and sprang for a Dyson and couldn't be happier. It is WAY better on HW floors and is much better made. Sorry for my ranting but I was just so disappointed!! Hope this helps someone make an informed decision and avoid the hassle!