Bests & Worsts Reviews from Amazon

according to people

300
people found this helpful, as of 2023
ranked #85,128 most helpful out of 571,544,897 reviews
★☆☆☆☆
Highly Unreliable
I bought this product new with my Dell machine and it stopped working after 18 months. The replacement stopped working in less than 8 months. It barely leaves the place it sits, so it's not that it's been transported too much. Insanity is doing the same thing over and over and expecting a different result? I am. I had hoped to obtain warranty coverage on the broken replacement, so I bought a third. It broke in a record 2.5 months. Amazon doesn't permit a return on this after 30 days and the Dell website is inscrutable in terms of pursuing any remedy. DO NOT BUY THIS PRODUCT. It is GARBAGE. I have 3 broken devices to prove it.
December 2016 · Electronics · verified purchase
the product in question
Dell USB DVD Drive-DW316 , Black
4.6★ · 13,378 ratings, as of 2023
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