187
people found this helpful, as of 2023
ranked #179,711 most helpful
out of 571,544,897 reviews
★☆☆☆☆
No customer service
Owned my tv for right at 6 months when it failed. It was under warranty, so I called and the tech showed up the next day. Great! He orders 2 boards for it, they take a week. Ok, fine. He replaces parts, does not fix, and tells me it is the panel itself, which is no longer made and I have to get a replacement. Hmmm. He forwards my case to On Corporation (the company that actually makes RCA tvs) and I wait. Coming up on 2 weeks now, not a word. I call the number given to me by the tech, answering machine. I leave daily messages. Nothing. Wow.
July 2012 · Electronics