Bests & Worsts Reviews from Amazon

according to people

106
people found this helpful, as of 2023
ranked #247,435 most helpful out of 571,544,897 reviews
★☆☆☆☆
Atrocious customer service. Avoid.
The monitor itself is fair. I have three of them but one of them stopped syncing over a 1080P HDMI signal which is what I need it for. If I plug the same HDMI cable into either of the other monitors, they work just fine. This unit is defective. I can understand that, it happens. I opened an RMA and shipped it to the repair center (on my own dime) and they promptly shipped it back to me without repairing it. Really? In what universe is that acceptable? I've had many monitors and other pieces of computer hardware over the years and rarely have any of them had an issue. Those that did were promptly replaced or repaired by the manufacturer. For some reason, ASUS thinks it's good practice to ship defective hardware back to the customer. Fair enough, if ASUS doesn't care to support their customers then I don't care to be one anymore.
January 2014 · Electronics · verified purchase
the product in question
Asus VS228H-P 21.5" Full HD 1920x1080 HDMI DVI VGA LCD Monitor with Back-lit LED, Black
4.6★ · 5,523 ratings, as of 2023
worser bester