Bests & Worsts Reviews from Amazon

Purchased the unit in May only to receive a used/broken unit. It had been removed and one of the shafts bent and rotor scarred. I called parrot and was told not problem we will send new parts asap. 3 months later I am sent an email stating we have not received the broken parts. They were shipped in may with a tracking number. Called them today only to find out they have a 3 month back log on warranty parts unless I want to pay $55 for full sets of rotors and metal shafts. Oh I think I have the shaft and have been getting it for 3 months. I also like the 0% return policy on the product. A lot of faith in their product. I cannot comment on how it works because I have never been able to fly the unit. Time to contact the credit card company before time is up to dispute. Parrot used to be a good company really sad to see.