Bests & Worsts Reviews from Amazon

Ok, so let me start by saying that I really wanted to give this a higher rating. First off, the quality of the wood and the build in general are fantastic for the price. This is all solid wood and it assembles rather quickly although I did need to use 5 small washers on the drawer handle to keep it snug. These look nice and solid and well built especially when you consider there are press-board tables for twice the price. Now for the negative... I bought two of these and on one of them the USB charger doesn't work at all. The blue LED light stays on (it's crazy bright), but the on/off switch doesn't work and none of the 4 USB ports work at all. If I was rating this item for the furniture value alone, I'd give it 5 stars, but the USB ports were the deciding feature for me, so the fact that it doesn't work drops the review. Now I am in a tough situation... these tables were packed very well, but to return this item would be impossible. It is now fully assembled and the packaging couldn't go back together even if I had an engineering degree. If there was a way to just get the USB port shipped to me it seems like it would be a very easy repair, but I can't figure out how to contact the manufacturer. I will update it the company fixes this problem to my satisfaction without making me completely disassemble and ship this back because the table itself is fantastic.