Bests & Worsts Reviews from Amazon

I've had this item 8 days and the wheel has already stopped working. I bought the insurance, but they rejected my claim because they told me the insurance kicks in only after manufacturer's warranty ends. Makes sense. So, I contacted Apple and learned several disturbing things. First, the serial number on the back does not match the one that shows in Settings, so when I contacted Apple, they had no record of the number on the back of the unit. Second, I was told the iPod had been registered back in 2011 and the warranty expired in 2012, so this is clearly a refurbished unit, not a brand new one. Basically, I bought a 5.5 year old iPod for $400. Maybe I missed some fine print somewhere, but I assumed that since I was paying so much, I was getting one of the last brand new Classics in stock. Otherwise, I would have bought a Touch. I'm working with Apple to get it repaired or replaced, and I'm hoping they just replace it. I don't want someone else's repaired junk. I'm furious!!!!