Bests & Worsts Reviews from Amazon

This is very good model at a very good price point. It would have made a really good travel computer had it worked out. It didn't. I got the machine out of the box, and booted it up. It loaded Windows 10, and everything was looking pretty good. But, to be sure I brought up the pre-boot menu (tapping on F-12 when you see the Dell Logo), and ran the diagnostics. Immediately alarms went off when testing the Solid State Drive with a critical error (2000-0151) indicating that the SSD was about to die, and needed to be replaced. Bummer. I immediately arranged for a return of the defective computer. The vendor did a good job processing the refund. But, this problem shouldn't have been there to begin with. Somehow the vendor's technician didn't spot it. Apparently, the computer's SSD wasn't even checked. The signed checklist that came with the shipment includes CPU, RAM, optical drives, screen resolution and etc; but there is no mention of checking the SSD. Had I not thought to run the diagnostics, I wouldn't have seen this flaw either. It makes me wonder how many customers are actually checking such things. So, this is what I recommend: whenever you buy a "certified refurbished" computer from Amazon, run the Diagnostics immediately. If the tests all pass, you've got a good computer for a good price. If the tests fail, you only have the inconvenience of sending back the unit.