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★☆☆☆☆
Impractical and incompatible. Only Surface I ever returned.
I've used Surface computers for a long time and this is the only one I ever disliked and ever returned. I do not recommend this computer and suggest you buy the Surface Pro 7 instead. This computer is basically a $1,300 Chrombook. It has "Pro" in the name but there's nothing professional about this computer. You can't use any of your peripherals with it, and you probably can't run all of your software on it. The only things you can do with this machine for sure are browse the web and office, and you'll do it all slower than if you bought a Surface Pro. Beyond that everything is a crapshoot. None - literally none - of the software I use will work on this machine. I contacted the developers of a bunch of the software I use and they all said they have no plans to support it. Only a subset of Windows software will run on this computer, and only a subset of that subset will run at full speed. Most things you'll use - including Office to a degree - use an emulation layer that runs about 2x as slow and increases battery usage.
The software problems are bad enough but the design of this machine is also terrible. The bezels are phone sized instead of tablet sized so you will always have your hand covering part of the screen. It will also sometimes get confused and sense your hands holding the screen and click things you didn't want to click. The design is almost unusable as a tablet. The Signature Type Cover with the pen holder has a super thick bulge, so this "super thin" tablet is actually more thick than a Surface Pro when you count the case. You can't plug in headphones - so if you like lossless audio or are a musician you are out of luck. You can't use regular USB devices so hopefully you don't want to hook anything up. Both of those can be accomplished with dongles, which are sold separately, and you'll lose, and are goofy as heck and not "pro." The problems go on.
If I had to sum it all up I'd describe this machine as one that sabotages itself. Every single thing this machine claims is a feature it negated by a problem. Its a tablet you can't hold. Its a laptop you can't run your software on. Its a "pro" machine you can't hook anything up to or install any pro software on. Its got amazing performance and battery life except when it runs any apps and then it is slower and uses more battery.
If you are considering this machine think very carefully. Make sure your software will work. Only buy this PC if your usage is limited to what comes with Win 10 and browsing. And if you only want to use it as a laptop. But, then you'd have to ask - why spend so much money on this machine when you could browse the web and use email on any laptop? And if you want to do any real work or creating on this PC - what the Surface line was built for and what Pro in the name implies - this machine wont work for you. In closing, this is a machine with all of the drawbacks of the iPad (too thin, no thumb sized bezels, no desktop software, no ports) but with none of its up sides - you wont find a store filled with millions of apps that do what you want.
November 2019 · Electronics