104
people found this helpful, as of 2023
ranked #250,716 most helpful
out of 571,544,897 reviews
★★☆☆☆
The Camera is NOT WORTH IT, Buy A Separate Camera
The opener itself has been great for the main job it is supposed to do. It was relatively easy to install, and it is very quiet and reliable (thus far). That being said, I should have NEVER gotten the one with the camera.
You have to have the MyQ app in order to use the camera, or operate the garage door opener away from home. I can't think of a way to put it nicely, so here it is: the app is garbage.
Pros:
You can open the garage from anywhere in the world using the app
Cons:
You have to have a monthly subscription to save any footage or even watch footage from earlier, even on the same day. You can't set the camera up on your own network, you can't save the footage on your own hard drive, they force you to pay that monthly fee if you want access to the camera. Wish I'd have known this beforehand.
There is no way to adjust the notification settings outside of either turning them ALL off or turning off camera motion detection. We started with both camera and opener notifications turned on. We received both a notification from the camera AND the opener any time the garage door was opened or closed. WHY??? Why on earth would the app feel the need to send a motion detection notification when it is obvious there is motion from the garage door? We've had to uninstall the app and reinstall it several times now. 2nd time installed, started receiving up to 16 notifications an hour from the motion sensor, apparently it can sense insects, because that's the only thing we can attribute it to. The 3rd time we reinstalled it (currently) the only notification we get is when the door closes. That's it. Again, no way to manually fix this. So the only way to know if we are being robbed is if the thieves are polite enough to shut the door afterwards, THEN it will notify us.
Honestly if you are looking into buying this, just spend way less money on the same opener WITHOUT the camera, it's not worth it. Just buy a separate camera and install it in the back of the garage, on your own network, it's not that hard to do. Plus you'll have a bigger field of vision in the garage to see what is going on, and it will cost way less money. Don't worry, the notifications on the MYQ app are garbage anyway and they don't work right, there's nothing to gain by buying the opener with the camera, nothing at all.
May 2021 · Tools and Home Improvement · verified purchase