Bests & Worsts Reviews from Amazon

Ordered white, got blue. One of the arm rests was backwards, easy enough to fix, but one of the pre drilled screw ports was misthreaded and cause the screw to strip on one of the arm rests. Didn't matter too much because even the arm rest that was installed correctly was loose after two days. Only reason it's not one star is because it's technically functional, but it's crap. I feel like i would have been better off saving up for the dxracer or a similar, quality, gaming chair. UPDATED REVIEW. Was two stars, now one star because of their terrible customer service. They approached me about my bad amazon review, good start, but they REFUSED to rectify my dilemma until I REMOVED MY REVIEW!!! You cannot hold reviews hostage, that's not how it works. I told them I would GLADLY change my review upon receipt of a proper working chair, to which they, again, refused stating that until my review was down they wouldn't fix my chair or replace it even though it's under warranty. I've never delt with a less professional company. I have transcripts of my emails and they are literally bullying me into deleting my review or they won't help me. I don't know if warrant laws apply in China, because upon deciphering they're poorly written emails they made it clear that they wouldn't budge. So here I am out $110, plus the warranty because they can't do business properly or actually help their customers without damnding they remove bad reviews. THATS WHY THEY HAVE A FOUR STAR RATING. DONT BE FOOLED LIKE IWAS!! Thy can suck it and eat my one star...and they're lucky I can't give zero or negative.