Bests & Worsts Reviews from Amazon

Don't believe everything they publish! It seems there are always caveats to every situation. I made an online claim which was approved for refund and when I pointed out that they had offered a refund for the wrong camera they then said I would have to wait until a box and shipping label was sent and the camera would then be repaired. That took a week, so much for the '5 day policy'. I returned the camera in the box provided and after three phone calls was able to determine they had received it a week later, two weeks so far! After four more telephone calls I found out they were going to repair it not refund as originally stated. The expected repair time five to ten business days. When I go online to check on status they say no information is available to please call. I "may" get a "refurbished"(contrary to what they say) camera back some time in the future but who knows? They may decide that despite the so called drop and slip rider that the damage doesn't qualify and they will then return the damaged camera at my expense. In any event the 5 day guarantee has turned into a five week guarantee. Buyer Beware!! You may think you are protected but consider hiring a lawyer when you submit your claim. If your item costs less than $250 it's probably a good deal and you will get your money back, but more than that save your money and be cautious with your item, even if they repair it who knows how well qualified they are on specialized electronic components and how good a job they will due. Oh! don't forget that once you get it back your warranty is over.