Bests & Worsts Reviews from Amazon

We've had this unit for about 6, almost 7 months. It was purchased to replace a damaged unit, also Sony. That unit went through a lot, but kept right on chugging. This one, however, has been problematic from the get-go. It really got bad after about 2 months, locking up and freezing completely, and the latest firmware update appears to have made it worse. It's not that it has problems with streaming (which it does) ... it's that it frequently locks up on DVDs and Blu-ray disks, or even just its home screen. We often have to unplug it to get it to respond, and it may still take 2-3 tries before it responds to the remote. (And you can't even press "play" without the remote.) It's nice when it works, but it doesn't work nearly often enough.