Bests & Worsts Reviews from Amazon

My order from Acme Prototype via Amazon arrived today stinking strongly of regular everyday chlorine bleach. The small bottle is packaged with papers in a small zip-lock baggy which was shipped in a small bubble pack mailer and sent via USPS. Which of course got squished somewhere along the way and the contents of the bottle squeezed out all over. Looking at the active ingredients on the bottle it's Sodium Hypoclorite at 5.25%. Exact same ingredients and concentration used in everyday household bleach. I could have gone to local drug store and bought a couple of gallons for what I was charged for this, plus shipping. What an absolute ripoff. Follow up: Acme Prototype imededately shipped out a replacement order, this time in a cardboard box, and refunded my full purchase price for my troubles. Kudos to them for exemplary customer service.