Bests & Worsts Reviews from Amazon

Update: I thought this would be a great product based on review. However it is junk, UNSAFE, UNHEALTHY. The main tray material has peeled off after only two months. DO NOT BUY. When i contated NuWave they told me "peeling is not covered by the warranty". The way they stated it made me feel this is a known problem. The bad- i have not found the pieces, meaning it ended up in the food we ate. We clean it after we eat. Wonderful....AVOID this product. Over-rated. I just bought another Ninja, my first fryer and it has never peeled and still works. So, two smaller Ninjas are better than one large Brio NuWave. --- i am not new to airfrying, nor am i an expert. I have a ninja 4qt that we love. I bought this airfryer to move up in size. here are the issues: 1. first, Amazon shipped in its store packaging with no tape at all- box was beat to crap and the top looks like it was opened at every step of the shipping process 2. the bottom metal grate that is removable is really weak, and bad quality. i dont see this lasting very long. you should get 2-3 of these, or just one that is higher quality (hint) 3. Cleaning: horrible, i decided to soak the the metal grate in the pull out fry section as i do with the ninja. put about 3/4 inch of water in it and walked away. i came back 3 hours later and it has leaked all over the counter and the cabinets. They have two screws in the back to steady the pull out section that are not sealed well and so it is going to leak- crap design 4. ergonomics: AWLFUL: the power switch is positioned on the panel where the start button should be. i have turned this thing off a dozen times now thinking i am hitting start- there are some serious layout issues with the control panel. i hate this thing 5. the pull out try is nice, BUT, it is not functional. the first time i used it it dropped on my feet and put the food all over the floor- maybe i have a defective unit?? I have been vigilant to make sure it is connected and hold a pot holder under it when i pull it out- CAUTION!!! 6. related to the pull out tray. there is nothing to keep the back of the outer bucket aligned to the inner bucket. i cant slide it in one handed. The handle naturally keeps the inner basket level, but the outer bucket SAGS and you cant slide it in without using both hands and a pot holder. I would never buy again. i have no idea how they got high ratings. It COULD BE good, but several of these issues need to be re-engineered. BUY ANYTHING BUT THIS UNIT