Bests & Worsts Reviews from Amazon

So, so, so sad to review this ice maker with only one star. Don’t get me wrong... in the beginning this little machine made all my dreams come true. Perfect pebble ice by the cupful. But after two weeks it crushed my dreams. The light kept doing that little blue thing which means it needs more water. But it was full of water. No matter what we did it wouldn’t go away, or register that it was full, or make any more of my beloved ice. We did all the trouble shooting tips including the vinegar and the bleach washes. Left it unplugged. Tried again. Nothing. And after reading other reviews siting this exact problem, as well as the reviews saying that customer service is so hard to deal with from this company, we decided to find the silver lining and at least be glad our 30 Day return window had not yet passed. For $500 I’d expect more than a couple days of a functioning machine. So disappointed