Bests & Worsts Reviews from Amazon

After using a video baby monitor from another manufacturer for the past two and a half years, we decided we wanted to try something new for our next child. Things we were looking to improve on were battery life, audio reception, and dual camera support. After hours of research, we decided to purchase the Eufy SpaceView. Immediately upon unboxing, you'll notice the packaging is very detailed and modern. It gives the initial 'feeling' of quality (compare to unboxing an Apple or Nest product). PROS: - Clean, modern design. - Large, high definition display. - Battery life (Presumed - no long term testing) - Audio sensitivity CONS: - Monitor feels delicate -- Antenna is long and flimsy -- Kickstand is offset and flimsy (though Eufy confirmed it's offset to allow a larger battery) -- Large screen makes me 'think' I shouldn't just throw it in a pocket or bag - Can only mount the camera with the included corner mount (I've read a flat wall mount is available - cannot confirm) - Standalone camera is not yet available for purchase after months of delays - Dark colors show as purple in naturally lit rooms I've been in contact with customer service on a couple of issues, and while they are responsive, it feels very startup-esque. For one, the firmware update is through a YouTube video link to a Dropbox account. Some of the dialog I've had and what I've read of other reviewers interactions, is that they'll get right into the technical details and try to resolve your issues with software updates. Cool to have that type of one-on-one resolution ability, but not really the journey I'm looking to go on with a toddler at home and a new baby due any moment. All in all, I think Eufy is a promising company with a promising product in the SpaceView, but it's not ready for mainstream just yet. If you're an early adopter and can ride out a few quirks, I think this may be a great option for you. For us, it ultimately ended in a return and we're going with another option that has a longer track record. [June 2019 Update]: Eufy has been absolutely amazing to work with. They followed up upon return of the monitor to gather feedback and see what they could do to make my experience better. They're highly responsive and open to honest feedback. They've even set me up with the latest 'S' version which fixed the purple issue mentioned above, comes with a crib / flat wall mount, and has a stand alone monitor coming out in just a few weeks. While my review of the product itself does not change, it's worth noting how Eufy's customer service goes above and beyond on a personal level.