Bests & Worsts Reviews from Amazon

I know that this item has 600 plus reviews, so there may be little to know chance of me being viewed when a customer comes to a buying decision for this item. But in the slim chance that an eager customer comes across this review, please read the three points below:.. 1. This luggage is priced so low for a reason. (Mine broke within 5 uses, see images) 2. The "WARRANTY" policy is a complete joke (see image below for all of the hoops you have to jump through to return a garbage just to get another garbage bag) 3. Customer service department is hard to get a hold of and then is a completely rude excuse for a Customer Service department. Just an FYI, you are going to want to search for "Fox Luggage" on Google. They hide behind the Rockland brand because it is terrible luggage. Don't be like me, penny wise and pound foolish. I made the mistake you can avoid. Spend a little more money and go with a REAL company. Anyone who travels regularly frequently will rip through this luggage in a matter of a few trips. Amazon's Return Period will be over (30 days) and you will be left with a trashed bag, an asinine return policy designed to de-incentivize you from returning the luggage, a crappy customer service department, and out $125.00 bucks, wishing you spent a little bit more for something worth a damn. Check these pieces of luggage out instead: Just type the ASIN into the search bar on Amazon.com... Or click on links below Samsonite Luggage Winfield 2 Fashion 28-Inch HS Spinner (28-Inch, Charcoal) VonHaus 3 Piece Extra Strong ABS Luggage Set Black Samsonite Luggage Winfield 2 Fashion HS 3 Piece Set, Orange, One Size You may be asking how I know these are better? Well, simply they are better because they aren't Rockland... Which instantly makes them better than Rockland, a sorry excuse for a manufacturer of luggage. Sincerely, A pissed off male 23 year old young professional (probably one the groups you are trying to reach in your circus focus groups)