Bests & Worsts Reviews from Amazon

Just received this device today and I'm ready to throw it out the window. Navigation is horrible and even customer service admitted that they don't know how to help. It's a nightmare trying to get your free subscription set up as they just keep redirecting you to set up a 30 day trial and be charged after. Every book we click on gives us an error message that the book cannot be borrowed right now and after adding books to my daughter's library from my laptop, I'm now getting the error message that "The book is currently unavailable." I'll be cancelling everything and sending this back ASAP. Not worth the time, money or frustration.