Bests & Worsts Reviews from Amazon

I had a Mr. Coffee Iced Tea Maker for years and finally needed to replace it. It's not the same though and the brewing process has changed. There used to be a lever on the side of the brew basket and the water went through much slower and accumulated in the basket so that the tea could steep. I thought the one I just received was defected and the replacement is the exact same way. No lever to adjust how long the water stays in the basket. The water just goes through and the tea is weak unless you want to double the quantity of tea bags. I was able to purchase exactly what I wanted elsewhere so am returning my original purchase as well as the replacement. Including pictures of what I got as opposed to what I was expecting. The blue is the version that I am returning and the yellow is the one I found elsewhere. Thank you for the prompt customer service.