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people found this helpful, as of 2023
ranked #234,695 most helpful
out of 571,544,897 reviews
★☆☆☆☆
DO NOT BUY. READ THE REVIEW AND THE EXCHANGE WITH GO PRO OVER THEIR SOFTWARE
Call from Go Pro regarding case number 11347335
After having me on the phone for 12 hours over three days and blaming the cables, the sd card, my cat, etc and having me purchase more new 'approved ' products they came out and said. " TO BE HONEST THIS CAMERA IS CALLED A 9 BUT USES THE 8 PLATFORM AND WILL NOT EVER CONNECT TO A PC TO BE USED FOR VLOGGING , ZOOM , ETC. and thousands have called to complain.
Go Pro has zero customer service. Call the number Amazon gives you and it refers you to the website. Log in for a chat or a call back and it says 5 minute or 10 minute wait times. It has been 8 hrs at work with the with you soon chat window open.
Support forum has Go Pro Employees who ask the same stupid questions. What OS... What environment and no matter how many time you answer the same nonsense.
In the end it over heats in 26 degree weather , the web cam software is based on a Windows 98SE format that gives you "the usb device you connected is not functioning" , the battery lasts 8-12 minutes under use and two associates have said this is normal.
Do you remember those Coleco Games from the 70s? The ones that ate batteries one after the other?
Well the Go Pro is exactly like that. It burns through its battery in 8-12 minutes. Why give it the capacity to hold 256 and 512 gig cards if the most you can record is video shorter than most Youtube commercials. Add a HOT light and your battery is more or less worthless.
Software does not work with PC and Windows. If you own a high end Microsoft Surface Book or Desktop FORGET editing your videos with QUIK.
Accessories that don't work with each other. So since the software doesn't work with computers used for editing you can not directly access the videos you created. SO, you have to disassemble the unit...off with the light, off with the mic contraption to get to your sim to bring you videos to an editor that is meant for professionals. This camera is not meant for professionals and despite the claim you can vlog with it...... you can if you assemble, disassemble, record in 8-12 minute vignettes and spend your time on TIk TOk.
Additionally, plugging it in with the NON existent cable - the one they give you expects you to set up your camera with 5.5" of your computer so forget mounting it. without extra $$$. It also gets waaaaaaaay HOT . when plugged in and connected for an hour.....
Speaking of mounting, the mounts they give you do not include anything to attach to a vertical tripod , but if I wanted to vlog in 8-12 minute videos with it attached to my head I can.
Speaking of mounting, they do give you a screw assembly with an adhesive stick on. IT does not stick to anything. For $323 plus accessories card and the cables they don't give you, you would think they could at least give you some glue that isn't from the 3 stooges glue factory. I will post the video of this horrible little product. Sort of like shelling out for a Mercedes and finding out the wheels are bald.
In the end this is an over hyped useless product that dies quickly.
My nephew however, was all too glad to accept this as a gift and I used gorrila glue instead of GO PRO 3 Stooges adhesive to stick it on his helmet. Now he looks like the goon from slingblade with $600 of junk. (He will buy the extra batteries)
March 2022 · Electronics · verified purchase