Bests & Worsts Reviews from Amazon

I can't believe I purchased these filters without first reading the negative reviews. The negative reviews are TRUE. I installed the first filter on July 18, 2018 and could not believe how long it took to empty the reservoir. Then, on August 1, 2018 it STOPPED WORKING. This is 2 weeks for a filter that is advertised as being good for 6 months. Also, the taste of the filtered water is not as good as I expected it to be. Bottled water is better. After being a long time Britta user I am looking for a new filter system. With all the bad reviews it seems like either Britta or Amazon no longer care about their product or their customers. Maybe Mr. Bezos is more concerned with his space efforts than his company. September 1, 2018 FOLLOW UP REVIEW Following my critical review I was contacted by Britta and given a telphone number and a reference number. I called the number and was given the option of a refund or receive a replacement 2 pack of Longlast filters. Since I have had a long and satisfactory relationship with Britta I chose the replacement option. BIG MISTAKE!! The replacement filters were as defective as those I received originally. The first filter was installed on August 17, 2018. By August 30 it was taking 6 to 8 hours for the reservoir to empty through the filter. AND there is now a blotchy, streaky substance on the interior of the white reservoir. When I initially called Britta I was told that about 10% of their filters from an un-named manufacturer were defective. What are the odds that I would get the defective ones a second time? BUYER BEWARE!!