Bests & Worsts Reviews from Amazon

I started my search for a Kitchenaid pouring shield by going to my owner's manual for a Kitchenaid model KG25H0XER 5-quart Professional HD stand mixer. On page 25 of the manual, it states the correct model pouring shield for this mixer is the "KN2PS." I went online to the Kitchenaid Store and searched for a "KN2PS" and the search returned "0 products with this description." I then found Kitchenaid has 2 - and only 2 - pouring shields available at their site: The KN1PS and the KN256PS. Thinking the "KN2" (in KN256PS) must be the nomenclature I was looking for and reading on the Amazon website that the "KN256PS" fit 4.5 and 5 quart bowls for stand mixers, I purchased the "KN256PS" pouring shield. Upon receiving the KN256PS, I looked on page 3 of the instruction manual I received with the pouring shield and it states, "The bottom rim of the shield should fit inside the bowl, and the tabs should be on the outside of the bowl." I tried, and the shield does not fit. The bottom rim of the shield is about 1/4 inch larger than the rim of the bowl, and the tabs stick out farther than that. I tried to squeeze the pouring shield so that it would fit the bowl, but after only a few seconds, the shield popped off. Reading the outside of the box the pouring shield came in, I found that Kitchenaid claims the shield fits only KB, KD, KP, KT, and KV models. (As I state above, the model of my mixer is a KG.) Since the Kitchenaid website lists only 2 pouring shield models, and I know the KN1PS will not fit, I can only assume at this point that Kitchenaid does not make a pouring shield to fit my model of mixer. If that is true, shame on Kitchenaid.