Bests & Worsts Reviews from Amazon

We've owned ours for less than a year and I have two major complaints. 1) the harness shoulder straps broke this week. My daughter was in it, leaned forward, and they just snapped. 2) when they broke, it caused her to lean very far forward in the swing and the entire seat pitched forward so quickly she would've fallen out of it if i wasn't right there to grab her. It scared me half to death. For reference, she's 19 months old and 25 lbs, well within the safety requirements of the swing, and we've used it for roughly 9 months.