1,729
people found this helpful, as of 2023
ranked #3,694 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Great Sound, Poor Quality, Poor Customer Service
These headphones have amazing range, they really bring out the "flavor" of the music. I wear them all day at work both Bluetooth and corded, at my desk and at the gym, and I only charge them about once a week. Well worth the hefty price.
**Update:
The headband on the headphones that looks leather is some kind of thin plastic. After a few months it began crumbling and falling apart, which leaves those plastic flakes all in your hair and on your clothes. I have two friends that bought these right after me, and they have exactly the same problem, so it’s not just me. I contacted the Bose Community page and was told to cantact their customer support for a replacement pair. The customer support just sent me an email saying that they could sell me a replacement pair. After paying $250 for headphones, I’d expect them to last longer than a year, and if not, I’d expect the company to replace them free of charge. This has been a poor experience. I would not recommend these to anyone.
August 2016 · Electronics · verified purchase