Bests & Worsts Reviews from Amazon

I have moved into a small condo with small kitchen and bought this Lagasse 360 Standard to fit in a cabinet. I specifically asked the sales person if it could be used as a microwave to heat a rice pack that I use at night to ease neck/shoulder pain and was told yes. Let me assure you ... it does NOT heat like a microwave but instead crisped the rice pack. The black lettering is already wearing off of the keys. This is not a piece of equipment I would order again.