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493
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ranked #37,197 most helpful out of 571,544,897 reviews
★☆☆☆☆
Poor warranty coverage
Purchased product June 10, 2017. Was using the vacuum today January 2, 2018. The power head is not working correctly. Called Shark for warranty coverage. I was told t vacuum is warrantied for one year but the power head is not covered by warranty. They offered to sell me a new power head for $49.00 (Plus shipping $14.99) which he said was half price. I only paid $150 for the while thing. I told him this was unacceptable. He finally agree to send me a new power head for the shipping. I guess better than nothing. Buyer beware!
January 2018 · Home and Kitchen · verified purchase
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