Bests & Worsts Reviews from Amazon

Updating this review (original below). Down ranking from 5 to 1 stars While this machine made a great cup of coffee it didn't hold up. After I was half way through the introductory coffees and two sleeves of Nicaragua coffee I got an orange light instead of the white light to brew. Read the instructions said it needed to be de-scaled/cleaned. Ran the cleaner through it following the instructions and water after. Made one cup of coffee (more than an hour after I wanted it). Not good to begin with. Week later went to make another cup off coffee, same problem. There is no way minerals built up after just one coffee. I think the system has a problem with its sensors. Another two weeks, same problem. I have neither the time nor the money to de-scale between every single cup of coffee. Definitely a problem. Really disappointing because the coffee was great. I have an older Nespresso machine I still use a few days a week just for a regular single shot espresso and it has never had a single problem EVER. This deserves 0 stars at this point. Original review First, I have an older Nespresso which I've enjoyed using for a couple of years. I'm delighted to now have this newer machine which makes both espresso and "American" coffee. s. In addition to being a two purpose (espresso and regular coffee) machine and saving counter space, it has significant improvements. First, the water tank is much larger than the espresso only machine. If filled to capacity it makes dozens of espresso or espresso + coffee for about a week (assuming 1-2 per day). Second, it is easier to remove, fill and replace the tank than older machines. The clear tank makes it easy to see how much water is left at glance before brewing. Nespresso sells capsules of different sizes. The sizes vary the amount of coffee and kind of coffee from espresso single shots, to double shots, to short coffee, tall coffee, and what I'd call extra tall which is to fill a to go coffee mug. Accordingly the cup stand can be set at a height for espresso cup lower for a "coffee" cup, lower still for a mug, or finally just removed to sit a to go mug on the counter. This flexibility is great and is enough for me to retire my Krups K-cup maker to the basement. The pod is easily removed and dumped into a tank which you can remove from the side to recycle the pods when full. The design holds about a weeks worth of pods and has a drip tray so the coffee in the pods can drip dry and not grow anything you wouldn't want in the kitchen. The machine does support Bluetooth, but on consulting with the company I heard that it only works with Nexus and iPhone. I have LG and Pixel phones and was unable to bluetooth pair the phone. As it turns out the only reason to pair it is to upgrade the software on the machine. The only reason to upgrade would be for problems with the machine, for which there are no known problems and there have been no upgrades. To me then this seems un-necessary and I don't see why they market it with Bluetooth with such limited support. But no harm caused. Now let's talk about the coffee. First, the coffees provided in the samples and which I've since purchased and incredibly high quality. Second, the machine does brew the perfect cup every time. The temperature is just right and every cup has a crisp crema which varies depending on the coffee. Mixing coffee with air adds incredibly to the taste experience and they've gotten it just right. I did actually break open one of the Vertuo capsules (Solelio). I then brewed the Solelio in an Aeropress. I was literally impressed. Certainly one of the top 3-5 coffee's I've ever tasted. Honestly, I liked the taste when brewed with the Aeropress better than brewing with the machine. But neither I nor more of us have the time to hand brew coffee every day, so I save that for slower weekends. But I do share the story with you because it is a testament to the coffee quality. Overall it is a great machine. The price for capsules is comparable to competitive products, but with a choice of types of coffee (espresso or regular) and quality I think this is a better machine than the k-cup machines.