Bests & Worsts Reviews from Amazon

Update: I purchased this microwave on March 28th 2017. It has been screeching, moaning, & grinding for 2 months with light use. Thankfully it has a 1 year manufacturers warranty. I contacted customer service on 10/2/17. The warranty & phone number is on the back of the microwaves instruction manual. I called 877-648-5973. I was asked for my name, address, phone number , date of purchase, where I purchased it from, what was wrong with the microwave, etc: I was then asked for the information on the back of the microwave. Model number, serial number , manufacturer number , & FCC ID number. I took pictures of the labels on the back of the microwave before I called customer service. I provided all of the information that was requested from me. The customer service representative instructed me to send a copy of my receipt to "customerservice@icallservices.com". DO NOT send any information to the email address listed on the back of the instruction manual. Call them first. I was told that I would receive a call from them shortly before they send out a replacement microwave. The customer service representative said that this takes about 3 weeks. If you don't have your receipt you can either print out a copy from your Amazon account or take a picture of your Amazon receipt & attach it to an email. Unfortunately the return window for Amazon had passed by the time my microwave started making weird grinding & screeching noises. The 1 year warranty definitely came in handy. 2nd Update: As of 1/20/18 I’m still waiting on a replacement microwave from Farberware under my 1 year warranty. I’ve made countless calls only to be told that SAMANTHA is the only supervisor. Samantha is the only person with the LIST of replacement microwave shipment dates. Samantha is always in a meeting, just left, or she won’t be arriving for another 30 minutes. When I call back Samantha is in a meeting. I will never buy another Farberware product. I think they’re giving me the run around until March when my warranty expires. I’m going to file a complaint with the BBB. If I knew then what I know now I would’ve never spent my hard earned money on a Farberware microwave. 3rd Update: Today March 1st 2018 I finally received my replacement microwave (warranty) from Farberware. A total of 5 months after I requested a replacement under my warranty. It was delivered out of the blue by UPS at 6:45pm today. The microwave is brand new. I’ve included a side by side pic of the old & new (unboxed) microwave. I’m not excited. I’m already wondering what’s wrong with this one. 4th Update: May 16th 2018. The new replacement microwave that I received on March 1st 2018 is making noises. I’ve included a video this time. I’m cooking a TV dinner. I’m sooooo done with Farberware.😅😂