Bests & Worsts Reviews from Amazon

Despite almost 50% of the reviews reporting failure and horrible customer service, a group of us bought these as part of a weight loss competition at work. What a mistake. During the first few weeks, it worked well and we all raved about it. Then they started failing. For some of us, it stopped syncing. For others, it wouldn't start. I personally had huge gaps of time during the day where no data at all was recorded. We all spent hours on the Jawbone community boards trying to troubleshoot our issues without success. We also reached out to Jawbone customer care through email and they kept telling all of us to "calibrate" the band by timing ourselves walking around a track. Seriously?!? What kind of company includes taking a mile walk as a troubleshooting technique?!? So we finally decided to call customer care. None of us actually got through. Ever. We all left messages and as of this post, I'm still waiting to get a call back. It got so bad that we permanently renamed the thing to "Junk-bone" or "GiveUp". But don't take my word for it. If you read all of these negative reviews and, like me, still decide to buy one, I would really suggest one small step before you press the purchase button. Do yourself a favor and (1) read the messages posted in the forums on Jawbone's own community site and (2) try to call Jawbone customer service. That should give you a better feel for the quality of this product and the company behind it.