Bests & Worsts Reviews from Amazon

One of the zippers jammed at the corner of the opening on the 2nd use....meaning my laptop was stuck in the bag! Thought I was going to have to cut the bag to retrieve my laptop! Finally after working the zipper for about 10 minutes I got it open just enough to retrieve my laptop! Feels cheap in general, but for the price I could have overlooked that had the zipper held up. Another concern is there doesn't seem to be anything protecting the back of the zipper from scraping against the laptop while zipping/unzipping - which will scratch the laptop if you are not super careful. Had high hopes, but I'm returning this sleeve.