141
people found this helpful, as of 2023
ranked #215,726 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Don’t buy this
Don’t buy this. Mine broke within a month of use. I followed all the instructions to keep the filters (there are three) clean and the water pan empty. I made sure it had appropriate amount of clearance between it and the wall. However, after little more than a month of use, it began to have problems. First the compressor stopped and it started to beep repetitively and showed 90 on the display. I shut it off. Let it sit. Then cleaned all of the filters (again) and emptied the water pan. It worked overnight but stopped again in the morning with the same beeping. I called the hotline and they told me that it just overheated. I let it sit again. Started it back up as they told me to. Had it set on a warmer setting 80 instead of 78. About 1.5 hours later, it had stuttering noses from the compressor and turned off again. I again called the same repair line guy who said that it’s the compressor and it has to be replaced. It would take 48 hours for them to call me back to arrange replacement. And then it would take a week for it to be shipped. So potentially up to two weeks to get a new unit. That might not work, like this one.
I previously had a LG unit that never gave me any problems. I used it too cool a same sized room as this. Used it off of a generator during Irma too. It got bumped around transporting it to and from different homes during that time. Never had an issue. I replaced it with this one, as I gave the LG to my parents.
I should have replaced it with anther LG. Now I have a much more expensive Black and Decker that is useless and I’ll be in south Florida 90 degree heat for two weeks until it gets replaced. They won’t refund the money. So I’m either out a lot of money and buy a new one brand today or I wait up to two weeks for this to be replaced.
Don’t get sucked in by the positive reviews here. It’s not worth it. But an LG instead. This thing sucks.
October 2018 · Home and Kitchen · verified purchase