Bests & Worsts Reviews from Amazon

first let me say this review is how I feel right now it could go to to 5 stars or remain there depending on what and how fast Joola takes care of problem. Set up was easy, table looks strong and very playable delivery by amazon was very fast and the packaging was great, not the cheap cardboard box. The problem is the casters. after assembling it was put in place on concrete in my backyard under a huge deck. After trying to level I realize the deck is not level, not the tables fault, I decided to buy a 1" x 4" x 8' piece of treated wood to screw into the concrete that worked very well and we started playing. All is great but not so fast being the weather in northern N.J. has foretasted heavy rain for a week straight I decided to move the table to the side of the deck that no rain fail on, but when doing so 2 caster split apart just plain broke in half. These casters are nowhere to be found home depot ,lowes, ace, so the only replacement is call Joola but they have no hours on the weekend. So I will call Monday and see what they do and how long it will take to get new ones. Rolling off a one inch piece of wood should not break a caster now I worry about the other six casters. maybe it is just a freak accident I should know soon and update with results.