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Teflon inner pot shedding. Customer Service not so good! Im throwing it out!
Ok so we bought our 10 QT unit at BBB 4 months ago. The unit was very nice and we were very happy right until the TEFLON COATING started to come off the inner pot. Don't know about you, but I don't want that in my body! Then I was in a chat room with the company and here is the conversation...Needless to say I will be trashing the unit...
19:42] Anthony: I have had my 10Qt pot for 4 months and the teflon is peeling
[19:42] Thank you for visiting chat! We will be with you shortly.
[19:48] Cathy: Please be informed that the inner pot is Stainless Steel with a non-stick Teflon coating.
[19:51] Cathy: Are we still connected?
[19:53] Anthony: yes
[19:53] Cathy: Is there anything else I can assist you with?
[19:53] Anthony: well....the coating is coming off...I assume we are eating teflon
[19:55] Anthony: Do I have any options..?
[19:55] Anthony: Otherwise I will give it away
[19:56] Anthony: You have not helped me yet
[19:56] Cathy: Please be informed that you need to make sure that the water is enough upon using the Power Pressure Cooker.
[19:57] Anthony: WHat are you talking about?
[19:57] Anthony: The teflon is coming off the steel pot. Its dangerous and my family is eating the food inside it
[19:59] Anthony: You really need to put me with someone that can help me please
[20:00] Cathy: I apologize. I do suggest that you may buy a new Power Pressure Cooker please.
[20:00] Anthony: Are you kidding me..??? You are crazy. I will be sure to leave this poor customer experience on AMAZON.com
August 2016 · Unknown