Bests & Worsts Reviews from Amazon

Below is the conversation I had with Hoover about replacing the tank. I asked in my message to Hoover was it covered. I was told no. I admit I wrote the line about adjusting my review hoping that the rep would offer me replacement part at a low cost. I recently had an item fail on my Shark vacuum cleaner and when I called to ask about if it was covered I was told NO!. What is key here is the person from Shark Vacuum Cleaner said yet we can give you a 50% off a replacement part. Take A Lesson Hoover. Michael G (8/16/2018, 2:32:17 PM): Hi! Thank you for choosing Hoover. This is Michael, how may I assist you today? Me (8/16/2018, 2:32:49 PM): I purchased a floor mate last October thru Amazon Me (8/16/2018, 2:34:08 PM): The cleaning solution tank has well I went to remove it the other day and it left the plug behind Michael G (8/16/2018, 2:35:42 PM): The plug? Me (8/16/2018, 2:36:35 PM): FH40160PC Me (8/16/2018, 2:37:55 PM): the part of the cleaning tank where the water comes out when installed in the machine Michael G (8/16/2018, 2:38:33 PM): The valves on the tank? Me (8/16/2018, 2:38:36 PM): Hoover Tank, Solution with Lid and Cap Fh40150 Me (8/16/2018, 2:38:51 PM): the part for my model Me (8/16/2018, 2:39:08 PM): the valve at the bottom Me (8/16/2018, 2:39:49 PM): what I want to know is that part covered under warranty Michael G (8/16/2018, 2:40:05 PM): The tanks and valves are not a covered item Me (8/16/2018, 2:40:21 PM): really Me (8/16/2018, 2:40:29 PM): what is covered Michael G (8/16/2018, 2:41:03 PM): Defects on the machine and the motor Me (8/16/2018, 2:42:07 PM): ok well then I will re-write my review of the product accordingly Me (8/16/2018, 2:42:10 PM): thanks Michael G (8/16/2018, 2:43:02 PM): Thank you for contacting Hoover Customer Care have a great day