Bests & Worsts Reviews from Amazon

What a piece of garbage this is. I have to box it up and return it the same day it arrived. I hope I can save you the headache! Many problems with this terrible oven; 1. The power light is always on and white in color. It is only supposed to come on when it is in use. There is no way to know that you have turned it off properly. The instructions also mention a red light but there is nothing but a steady white light. It does not turn off. 2. There is nothing in the manual that explains what the icons mean for the 7 functions. I am not going to try and memorize what they mean from the product listing picture - which is the only place it is shown. I assume 4 is toast but the others mean nothing that could ever be described as universal or intuitive. Major oversight and dumb business practice. 3. The manual states how to care for the rotisserie tools but there are no rotisserie tools in the box. 4. It takes over 3 minutes for the coils to begin to turn red, and are not glowing hot until the 5 minute mark. Every other toaster oven or toaster I have used in 60 years heats up and turns red almost immediately. The oven fails at even it's most basic function. I called Amazon provided product support as instructed from my orders page. They did not even have a manual and advised me to contact the company. Why provide product support when they can't help you and don't even have a manual? Seems like a non benefit. Despite my being leery about contacting a company on an item sold and shipped by Amazon, I decided to reach out to them on Facebook, which is the only contact method. When I sent the message I got auto replies from a bot telling me to provide an email address or I can't participate in their sweepstakes give-away. There was no getting past this bot. It would not take a message about an item I bought - it only would farm emails for a give-away. The last thing I want is another product from them. So I did a give-away of my own and packed it up for the UPS return. I should have realized by the absolutely weirdly worded reviews (all perfect 5 stars to boot) that are unlike any English speakers natural words that this was going to end badly. My worst Amazon purchase in 20 years - by far.