195
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ranked #168,049 most helpful
out of 571,544,897 reviews
★☆☆☆☆
The watch movement itself was very good but after only 5 months the bezel fell off ...
The watch movement itself was very good but after only 5 months the bezel fell off while I was sitting watching TV. We called Invicta and explained the problem and said ship it back and they would examine it and get it back. My costs were $11.00 to ship to them, $28.00 for return shipping and “examination. They called today and said the bezel is not covered under warranty but I could have it repaired for $69.95..a new one only cost $84. And then wanted to know if I wanted to have it back? I already paid to ship it back. I will glue the bezel back on. Customer service sucks big time.
March 2018 · Clothing Shoes and Jewelry · verified purchase