Bests & Worsts Reviews from Amazon

according to people

413
people found this helpful, as of 2023
ranked #50,300 most helpful out of 571,544,897 reviews
★☆☆☆☆
Do NOT buy the bundled package (routers don't last and mesh points become useless)
Piece of junk system and poor customer support. Was working fine...until it wasn't. It's easy to set up and "just works", until it doesn't. And then you're screwed. My router seemed great. Until it stopped broadcasting more than a couple feet, not long after the one year warranty expired of course. Customer support could have just said go screw yourself, your warranty is (barely) expired. Instead they ran me through the RMA dog and pony show only to say, at the end, go screw yourself, your warranty expired...that was the very first thing I told them, of course, that the warranty had just expired...but they acted like they stand by their products, let's just do the RMA. Big waste of time. In the meantime, I bought a new Amplifi router - since I can't be without internet for a month - only to find out that the original mesh points are hard coded to only work with the original, dead as a door nail, router. So now I have two worthless mesh points too. And they essentially tricked me into giving them more money after screwing me the first time. Crappy company. If you MUST buy from them, do yourself a favor and do NOT buy the bundled router and mesh points. I never would have, had I known that the day my router died - one year and some change in - my mesh points would be useless too. Buy the router buy itself. And any mesh points separately. Would have been nice if they'd advertised that little nugget...
December 2018 · Electronics · verified purchase
worser bester