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760
people found this helpful, as of 2023
ranked #17,370 most helpful out of 571,544,897 reviews
★☆☆☆☆
Printer stops working
This is basically factory-crippled garbage. The toner "page count" is a hard stop, meaning the printer will stop working when Brother wants to extort you into buying a new cartridge, even if, as in my case, there is no sign of lightening, streaking, or any other indication that toner is even low, much less out. Several other posters have said that you can reset the page count with a complex series of button pushes. It is ridiculous that you should have to go through this, and the advice is conflicting, but the following worked for me. In any event, I will NEVER buy Brother again. How to reset toner count (it tells you it's empty well before it is.): --Open front cover. leave it open. --Turn printer off. --Hold go button while turning printer on. --After 3 seconds of printer being back on, release both buttons. --Press Go button 9 times. -Yellow LEDs will lite up. --Press go button 5 times. --Close the cover. Toner is now reset.
June 2018 · Office Products · verified purchase
the product in question
Brother HL-L2300D Monochrome Laser Printer with Duplex Printing (Renewed)
4.3★ · 10,478 ratings, as of 2023
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