Bests & Worsts Reviews from Amazon

Had my time wasted with Vizio's customer support (that blatantly told me its a "me problem" and that I should go bother some other tech support) after I called to inform them that their satellite speakers had crackling/popping (LOUDLY) issues when changing content. Instead of even acknowledging the possibility that it was a problem with their own product, they kept asking thinking that since my phone can connect to bluetooth with it okay, despite that not even broaching the entire point of surround sound TV speakers, there must be nothing wrong with the satellite speakers and something wrong with both my brand new TV and Xbox Series X. When I pointed out that I found this issue replicated online from other third party sources, they just kept asking if there was anything else they could help me with until they ended the conversation. I replicated this one chat more and hit the same brick wall. I HIGHLY recommend you don't waste your money since Vizio is giving subpar support, despite this soundbar retailing at one thousand dollars. Fun fact: their "troubleshooting steps" were to turn off and on the soundbar. That's it. Not even joking! Their support documentation clearly hasn't been updated for a year either, because it kept telling me to do use options on the included remote that it didn't even have (eg. to use "Menu" instead of "Setup").