552
people found this helpful, as of 2023
ranked #30,587 most helpful
out of 571,544,897 reviews
★☆☆☆☆
If you sweat while wearing it, don't expect a refund.
I liked it, for the two months that it worked. Be aware if you buy this product that it is not warrantied against SWEAT. I bought it to replace the Fitbit Force that got recalled, and I found the Withings to be pretty accurate but have less functionality and be less consumer friendly...for instance, if I forgot to wear the Fitbit I could add in my exercise on the app and it would calculate the steps it missed, but that wasn't possible on the Withings app. The real issue came when the device stopped working. After several emails back and forth with the company, they said they would send me a form to return it, but they also sent another form that said the device has a sensor inside and if it has detected any humidity, from any liquid including water or sweat, that the warranty is not valid. Well, I wore the thing to run, like I wore my Fitbit, so I guess it was the sweat that killed it. Not really a good option for exercise tech if it can't handle humidity or sweat.
