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ranked #6,765 most helpful out of 571,544,897 reviews
★★☆☆☆
Not pleased with Cuisinart's customer service
What I don't like is that the screws on the inside of the lid began to rust about 2 months in. Although Cuisinart will replace it under their warranty, I have to pay for shipping both ways (you can send it any way you want, but have to send them $15 for return postage). Why should I pay $30 for a defective product replacement? At present, I'm not inclined to pour any more money into this product. To me, Cuisinart needs to stand behind their product better. If this were 2 or 3 years in, fine, but it's not even 2 months old!!
February 2015 · Home and Kitchen · verified purchase
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