145
people found this helpful, as of 2023
ranked #212,889 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Failed after 6 months + Customer Service is a nightmare
Worked for about 6 months as other reviews have said. I attempted an RMA through corsair but it has been a nightmare. It takes 3 to 5 days for corsair customer service to respond to each message. I have been going back and forth with customer service for almost 3 weeks. Finally 3 days ago they approved my RMA. They said I could choose to do express replacement to speed things up but I would have to give them my credit card info so they could place a temporary charge. I chose this option but of course their site is messed up and not allowing me to enter my credit card info. So now I am again waiting for a response. At this point, after almost 3 weeks without my PC, I have decided to just buy a new cooler. I think that corsair knows your time is valuable to you and if they just make the warranty process a big enough pain you will just move on. Corsair, you have won, I wont be following up on this warranty claim. I also wont be buying your products again.
October 2017 · Electronics · verified purchase
the product in question
Corsair iCUE H150i RGB Elite Liquid CPU Cooler (16 Dynamic RGB LEDs, 120mm AF Elite Series FDB Fans, 360mm Radiator, iCUE Software Compatible, LGA 1700, 1200, 115X, 2066, and AM4 Sockets) Black
4.6★ · 8,818 ratings, as of 2023