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Defective Heating Elements-- Dangerous and Irresponsible!
As many other reviewers have said here, the Cuisinart TOB-40 toaster oven has defective heating elements. After less than 2 years mine, too, developed a split in one of the elements that created a glowing red "hot spot". This is a serious fire hazard. I feel lucky that the split happened in one of the bottom elements; if it had happened in one of the upper elements I probably would not have seen it until it was too late.
As they did for the other customers, Cuisinart offered to send me a new TOB-40 but I have to pay for shipping to return the old one. From reading the reviews here, it is obvious that this is a common problem for this oven. Cuisinart should recall and replace them all at their own expense. However, they will probably wait until they get sued for someone's death in a house fire before they take that step.
Considering the company's poor quality control and their irresponsible stance in view of this known fire hazard, I strongly recommend AGAINST purchasing any electronics from them.
*** UPDATE 12/13/2013 ***
I reported this problem to the Consumer Products Safety Commission on their web site. They sent an investigator to my house 3 days later. He said that this is a dangerous situation and the CPSC will launch an investigation. I hope that Cuisinart recalls this item voluntarily but if they don't maybe the CPSC will prod them to do so.
By the way, I did get my replacement TOB-40 today (that was quick!). They told me to return the old one at my own expense. However, on further reflection, I didn't sign anything agreeing to return it and the product is defective. If they want it back, they can pay for the shipping. Phooey on Cuisinart!
December 2013 · Home and Kitchen