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★☆☆☆☆
Horrible DELTA customer service, Good-looking short lived faucet. UPDATE 2018---AVOID
Update April 2018: 1 year later and the cartridge assembly fails !! Part not available anywhere. AVOID
Terrible DELTA customer service. Faucet installed easily but stopped working after 1 month. Called Delta customer service who asked for 6 pictures of the installation. We provided the pics, then 3 days later we got an email back asking for even more photos after we put the battery on the floor (it was already on the floor), separated wires (they were already separated), and reset the solenoid which had already been done by replacing the perfectly good batteries. DELTA hopes you won't call back and they attempt to wear you out with waiting and answering frivolous questions/adjustments, and nearly ending up injured climbing under the sink to take even more pictures.
We discovered the defect ourselves which is the very flimsy, loose, and puny clip that connects to the mounting hardware. DELTA should take note of their poor customer service department and fix this ill designed floppy component. Never again. Nice idea, horrible customer service.
April 2017 · Tools and Home Improvement · verified purchase