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people found this helpful, as of 2023
ranked #242,803 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Time to try something else
I love this frother when it works. However, I have enough data points to conclude that it will almost certainly stop working. Our fifth one just died this morning. I give up.
The froth is thick, the milk is warm, it's simple to use, it looks nice. But:
1) You cannot make more than two servings of milk in a row. If you do, the hotspot in the bottom made by the heating element will scorch the milk onto the bottom, even though the stirrer is going full blast. After that has happened a few times, it either is a permanent feature, or you scrape off the teflon coating trying to remove it.
2) They are very touchy about getting wet on the bottom. Nespresso knows about this, and they made some improvements. They sent us a free one. We babied it. Never got the bottom wet, never set it on even a damp counter--it had it's own little dry towel to rest on when it was off the base. Keeping it dry is not easy, considering that you put warm milk on the inside, meaning, it has to get washed. But we did. It still died.
3) They seem to have a lifespan, with two coffees a day, of about six months. You can love them, clean them religiously, give them a dry mat to sit on, pat them dry, and one day...they will just not work. I can fix many things, but there are not a lot of user-servicable parts on the milk jug itself (which is the part that always dies; I have accumulated five fully functional bases).
If it frothed well, cost twenty bucks, and lasted longer--and I could get over the environmental impact of considering it disposable--I might still be able to recommend it. But it's only hitting the "froths well" out of that list.
November 2012 · Home and Kitchen